Upply is for any company offering goods transport services, or who has transport needs. Upply is perfect for carriers (transport, delivery, and logistics companies), loaders, but also commissioners of transport, consulting firms, or any other players interested in the Supply Chain industry, like students. As a dedicated operational partner, Upply provides transparent information and cutting-edge tools to help players managing their Supply Chain, and make informed decisions.
Upply applies a 2.5% fee to both the buyer (sender) and the seller (carrier). This fee is indicated when the order is placed and on the invoice: from one side, the fee is added to the price of transport for the buyer, and the other the fee is subtracted from the sum paid by Upply to the carrier after delivering the transport service.
The algorithms are based on the analysis of a database containing over 60 million data points, updated continuously (use of the platform and verified partners). They anonymize, encrypt, guard, and integrate the different data sources in real time: the more the platform is used, the more reliable and precise the results will be.
Upply has 2 data sources: the data entered by our users through the “compare prices” tool, and data shared by our partners – senders, carriers, and commissioners –. All the data is anonymized, encrypted, and guarded before being aggregated to model the market.
Upply is a digital platform that constantly registers new requests and new offers. You will be informed by email as soon as an offer meets the specifications of your request. Feel free to reach out to our customer service if you can’t find an offer when your request reaches its term.
Once the proof of delivery (CMR or consignment note) is downloaded by the carrier and verified by our teams, Upply generates two invoices and sends them to the buyer: one proving the transport service was executed (issued on behalf of the carrier), and a second one outlining Upply’s commission of 2.5%. Payment should be made within 30 days of the delivery date.
Upply always discloses the information in an effort to be neutral and fair. This is why the seller undertakes to provide all of his offer’s details to find available loads. He therefore must first post his offer before finding available loads that meet the specifications of his offer.
When the offer matches with several requests, the seller may pick the one he prefers among the different buyers (“standard reservation”). He may not choose a request for which the buyer has not yet formulated a “standard reservation”. However, he may reach out this buyer via the Upply messaging feature.
As soon as the proof of delivery is verified by the Upply team, we’ll automatically send you the invoices. First, the buyer received 2 invoices, one for the transport service, one for the Upply commission. Simultaneously, and for information purposes, the seller receives an invoice for the transport service (the same one the buyer receives). Then, when the buyer’s payment is received, the seller receives a new invoice with the details of the amount he just received (the amount is equal to the price of the transport service minus the Upply fee). Each party may access his invoices in his online account.
Upply was created after the European General Data Protection Regulation (GDPR) entered into force. We designed a solution that meets all of the regulation’s requirements. Upply understands how crucial data protection is for our users, and safeguarding the privacy of our user’s data is our number one priority.
Upply, acting as the processing manager, uses your personal data to register you as a member on the website, so you can access the “Compare prices” benchmarking service, and “Compare a budget” SmartScan. Depending on your preferences, Upply may also process your personal data to send you email notifications on our products and services. Users have a right to access, rectify, and delete the personal data concerning them. You may also ask to receive your personal data in a format legible on a computer. You have the right to lodge a complaint with a control authority. You may also oppose the processing of your data at any time.